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FKSTRADING's avatar
FKSTRADING
Copper Contributor
Mar 26, 2019

Excel crashes sometimes when user cut & pastes from one tab to another

Hello, Recently, we experience several crashes per day in Excel when a user cut & pastes from one tab to another. This does not happen all the time but when it happens the person who did the cut & paste loses their previous changes. Excel shuts down and creates a recovered version for.
This crash only occurs on the user that did the cut & paste so the other users don't have this problem.

We have tried creating a new file from zero but it still happens.

Is there anything we can do or anyone that could help? 
Our IT partner is trying to look for problems but isn't sure what to do next...

At the moment it's not extremely busy here but in 2 weeks we cannot afford something like this.

Thanks in advance

10 Replies

  • Is this online version or desktop version!
    If this happens on desktop , try doing an online repair from the control panel!

    Adam
    • FKSTRADING's avatar
      FKSTRADING
      Copper Contributor

      Hello,

       

      Thanks for your reply.

      IT tried a repair already but this did not change anything.
      They also deleted office from computer and reinstalled, checked for an error in the register log, ...

      We use the desktop version.

      adam deltinger 

      • Hi! Can other users or you do this on a different computer without excel crashing?

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