Forum Discussion
Everything being re-labelled as d.docs.drive and not saving on OneDrive
Hi _ChloeA,
I don't know if you had already found a solution (before my answer).
I experienced the same issue the last weeks... and I solved it by myself just yesterday (because I didn't found any solutions)!
The issue was, for me, that I had a folder named "Documents" in the OneDrive default folder named "Documents"... Since I'd renamed my folder, the issue disappeared. I mean, my documents are automatically saved again (without renaming by d.doc.live.net) and I can acces to my documents from my phone.
Hope it can help you (or others who have the same thing)! 🙂
- MidgeOct 26, 2024Copper Contributor
guillaumevrgh This also fixed it for me - I simply renamed Documents\Documents to Documents\My Documents and the problem seems to have disappeared, having driven me mad for months. It is a really an appalling bug that Microsoft really ought to fix - ARE YOU LISTENING MICROSOFT???
On top of that, my AutoSave options seem to be working properly now too. I can't turn on AutoSave for an encrypted file (does anyone know why that is??) but at least it now tells me why I can't, which it also didn't do before the folder rename. Go figure!!
- GNFB-Oct 26, 2024Copper ContributorNo, I don't think Microsoft are listening, which is pretty silly of them as they could then know of this solution instead of going round the houses without any real idea of what they are doing. I have been corresponding with Microsoft OneDrive support for months before this.
- abitmutchOct 22, 2024Copper ContributorCame here with this very issue and I am glad to say that this fix worked for me as well!
- _ChloeAOct 19, 2024Copper Contributor@guilaumevrgh I wish this fixed it! I don't have a folder called documents within the folder so I don't think that's it! Thanks though. Glad it was able to resolve the situation for you!
- PeterBrothersOct 16, 2024Copper Contributorguillaumevrgh, thank you for your solution! Works like a charm!
- GNFB-Oct 11, 2024Copper Contributor
guillaumevrgh Thank you. It seems to have defeated the collective minds of Microsoft but that seems to work. I have just done it.