Forum Discussion
Everything being re-labelled as d.docs.drive and not saving on OneDrive
_ChloeA I have been having this same problem for months now and nobody has provided a satisfactory answer. We cannot possibly be the only ones. I always used OneDrive as my default and everything always saved correctly with the right names before this nonsense started. I can't think of anything I did to set it off. I can't believe that there isn't a simple solution and frankly Microsoft themselves should be providing the answer.
- I guess this was never sorted exactly the same symptoms........occurring August 2024.
Somehow related to OneDrive settings perhaps.....frustrating yes....I was using field filename now reverting to hardcopy entry. Cant seem to get Word to provide filename name in Word banner at page top....never seen this fail since I first used Word 6. programmer error or strange virus suspected.BrianH170 No this has never been sorted. Microsoft Support have answered but not come up with a solution. I can't help feeling that it should be something very simple. Perhaps it is too simple for the geeks to comprehend?
Very frustrating. Basically makes OneDrive fairly useless. I am probably going to resort to backing up to a hard drive. At present saving to my computer, and can then copy back onto OneDrive, which works with the same name but can't open a file from OneDrive without it doing this d.docs bit.
GNFB- this has not been solved.
I spent 2 hours on the phone/pc sharing with Microsoft with them trying to figure out what the problem was and see it happening for them to tell me to find a new place to save things on my computer, rather than on OneDrive and to manually back stuff up to onedrive every now and again ğŸ˜.
