Forum Discussion
Steve Whitcher
Nov 01, 2017Bronze Contributor
Error applying retention policy in security & compliance - "Recipient not Found"
I'm trying to create a retention policy in the Security & Compliance center, but running into an error. The policy seems to create successfully, but after a while if I open the details it will show ...
Ilija Stojić
Copper Contributor
I have the same error, running the below command shed a little more light on the issue:
Get-RetentionCompliancePolicy -DistributionDetail | fl
The relevant part of the results:
DistributionStatus : Error
DistributionResults : {[Exchange]AllPublicFolderUnderRoot:Recipient not found: }
I disabled Public Folders in the retention policy, and now it has "On (Success)" as its status. I wonder if the error occurs because we don't have any public folders, so the null trips up some code somewhere. I just implemented the change, so I can't verify that the mailboxes were all put on hold. At least the retention policy no longer has an error, so that's promising.
VasilMichev
Jan 11, 2018MVP
That definitely looks like improper error handling in the code... Open a support case to report it IMO.