Forum Discussion

Shyam Singh's avatar
Shyam Singh
Copper Contributor
Aug 18, 2018
Solved

Enabling archive on O365 shared mailbox.

Hi,
I am unable to enable archive on a shared mailbox which was moved from on-prem exchange recently and we have orphhened on prem exchange. Please suggest.

  • You will need to assign a license to the shared mailbox in order to get archiving functionality.
  • You will need to assign a license to the shared mailbox in order to get archiving functionality.
    • Shyam Singh's avatar
      Shyam Singh
      Copper Contributor

      Thanks Michael I assigned E3 license, but got following error" The following error occurred during validation in agent ‘Windows LiveId Agent’: ‘Can’t enable the archive for ‘John’ because this user object is synchronized with the on-premises directory. To enable a cloud-based archive mailbox for this user, you must use your on-premises Exchange admin center or Exchange Management Shell." Please suggest. Thanks

Resources