Forum Discussion
DanHuber
Nov 25, 2019Iron Contributor
Emails stuck in Outbox - again
Lately, I experience more an more customers calling me because Emails are stuck in Outlook's Outbox. The problem can be overcome by creating a completely new message, copying the content over and s...
Saran7980
May 06, 2024Copper Contributor
RAJAT_K Usually work around solution that i will do is by opening outlook in safe mode, send a test mail and the mail will be out from outbox. Close the outlook safe mode and open as normal outlook. Send test mail successful.
staranov
Jul 03, 2024Copper Contributor
Saran7980 I am now having this same problem. This is the first time I recall ever having it. this is ANNOYING Microsoft. If it happens again, I'll try some of these suggested workarounds.
- OvertechNCJul 22, 2024Brass Contributor
I'm having the same issue on two of my customer's computers, and they're on Exchange Online...
The only reason they're still using Outlook desktop is because they need the mailto: function to send PDFs from their application...
Mails stay in the outbox, even if I send manually. The only thing I noticed is that it doesn't say "Connected to Exchange Online" on the bottom-right, but only "online".
They can receive emails properly, but not send...
Also, not the same issue, but using direct connection to Exchange Online instead of cache is excruciatingly slow...