Forum Discussion
Emails stuck in Outbox - again
Lately, I experience more an more customers calling me because Emails are stuck in Outlook's Outbox. The problem can be overcome by creating a completely new message, copying the content over and s...
I've found that forcing a recreate on the data file gets this working. Simply navigate to the file location of the outlook data file and rename the file. I usually add an "_old" at the end. You can then start outlook and it will recreate the data file. Hope this helps.
Whiplash9915
Yes, that is what I am doing as a last resort.
The first thing to try is to recreate the email message and copy/paste the content and subject from the failing email message. Then send that one.
That works too, most of the time.
But those are just workarounds. I was looking for an actual fix 🙂
Dan
- I had the same problem in Outlook 2007 and Outlook 2019 and here's how I fixed it.
In Outlook 2019 I did these steps:
Click the FILE menu
Click ACCOUNT SETTINGS and click MANAGE PROFILES
Click the YES button, when asked to allow app to make changes
Click the EMAIL ACCOUNTS… button
Click on YOUR EMAIL ADDREESS under NAME then click CHANGE..
Click the MORE SETTINGS… button
Click on the tab OUTGOING SERVER
Check the MY OUTGOING SERVER (SMTP) REQUIRES AUTHENTIFICATION
Select LOG ON USING:
Then type in your EMAIL ADDRESS and PASSWORD below it
Click OK
That fixed my problem.
Don
