Forum Discussion
Kin Mun Yeow
Oct 22, 2018Copper Contributor
emails missing
emails went to missing from folders. upon further checking, found that the emails went to deleted folders. i have to do recovery.
i did the recovery of emails 3 times as i find that my emails went missing after i have recovered them .
Enable auditing on the mailbox, if you haven't done so already, then review the audit logs to find out who performed this action: https://docs.microsoft.com/en-us/office365/securitycompliance/enable-mailbox-auditing
- Kin Mun YeowCopper Contributorhave found the audit logs. found nothing except logins.
nothing that mentioned mails being moved/deleted- Kin Mun YeowCopper Contributor
- Kin Mun YeowCopper Contributori have already turn on auditing.
what commands should i used to checkPlease refer to:
Also you can check the audit log search in security and compliance center!
adam
- Is there attachements in all of the mails that gets deleted?
Could be a mail policy with action to delete the message
Also check the rules in outlook for any rules with action to do this- Kin Mun YeowCopper Contributor
whole chunk of emails went to deleted folders.
have checked for rules, found no rules deleting my emails.
- Were they deleted more than once? Have the mails something in common or just random?