Forum Discussion

MBender's avatar
MBender
Brass Contributor
Sep 14, 2017

Email rule based on HTML

Hi,

I'm getting a lot of "noise" emails from a clients JIRA system. Needless to say, this is annoying and counterproductive. Unfortunately, their IT dept. doesn't want to tweak the email notificaiton settings based off of one person, so I decided to try and solve the problem myself.

 

I figured I can use the email processing rules to automatically filter out the rather spammy "updated", "comment created", "time logged", etc messages. I've checked the messages, and the best identifier of what the message is about is a single word in the contents.

 

Unfortunately, that word can be pretty common (such as "updated"). Fortunately, it's always within a <strong> HTML tag.

 

However, it seems the O365 email filter rules don't really check for HTML tags and check only the actual content of the message. So when I typed "<strong>update</strong>" it didn't work.

 

Is there any way to have the rules check the actual HTML rather than just the visible text content?

office 365

2 Replies

  • Mary Dean's avatar
    Mary Dean
    Copper Contributor
    Sep 19, 2017

    That is exactly what we need to battle these spam monsters who are filling our inboxes with emails that can't be targeted by Outlook rules because they each come from a different sender. I have noticed that all start with the html tag <center>, followed by a link, then two <img> tag. It would not be hard to target them if we had the right tools.