Email read receipt

Question

Our management request for a report on user read receipt for Group Communication email. However I am unable to find anyway to retrieve it. Anyone had idea on this?

tonyredmond · Answer

As I point out in&nbsp;https://www.petri.com/small-important-changes-office-365, Yammer is the only Office 365 communications app that supports&nbsp;and exposes a seen count. However, Yammer does not tell you who looks at a message, only how many in a group have opened it.
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But I do wonder if management has more pressing topics on their hands than considering how many people have read their communications. If an individual management wants this kind of insight, they can send a message to a distribution group (not an Office 365 Group - unless everyone in the group is a subscriber) and use the MyAnalytics add-in for Outlook to report how many people opened and read the message. See https://www.petri.com/office-365-analytics for an overview or&nbsp;https://support.office.com/en-us/article/microsoft-myanalytics-outlook-add-in-e305ae2d-6f16-4688-b2b0-487c4c2d067b for a support article about the Outlook add-in.

vasilmichev · Answer

Can you be a bit more specific here? Am I right to assume that you are sending some messages to Group mailbox and requesting read receipts for them, and you want some sort of report around this?

wei chuin saw · Answer

Yes correct, Are there any report can be generate for this?

tonyredmond · Answer

What's the logic and intent behind such a request? I cannot understand why management would be interested in this data, if it was available.

vasilmichev · Answer

Yeah, not aware of any way to do this, sorry.

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Email read receipt

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