Forum Discussion

MAP4521's avatar
MAP4521
Copper Contributor
Dec 09, 2018

email category flags

I have lost the ability to create and asign Category flags to my emails.

office 365

6 Replies

  • Thuyavan Ganesan's avatar
    Thuyavan Ganesan
    Steel Contributor
    Dec 09, 2018
    Hi,

    you must have accidentally messed it up the scope ...
    set the current scope from 'Current Mailbox' to 'All Mailboxes' then and make it default in File > Option > Search > Results. Then select a 'Sent' (date) search, your categories will appear there.

    Please let me know if this helps,
    Thuyavan
    • MAP4521's avatar
      MAP4521
      Copper Contributor
      Dec 09, 2018

      thanks but no, that's not it.  The actual functionality of tagging an item with a category flag or even making it a High Priority message has disappeared. 

Resources