Forum Discussion
MAP4521
Dec 09, 2018Copper Contributor
email category flags
I have lost the ability to create and asign Category flags to my emails.
Thuyavan Ganesan
Dec 09, 2018Steel Contributor
Hi,
you must have accidentally messed it up the scope ...
set the current scope from 'Current Mailbox' to 'All Mailboxes' then and make it default in File > Option > Search > Results. Then select a 'Sent' (date) search, your categories will appear there.
Please let me know if this helps,
Thuyavan
you must have accidentally messed it up the scope ...
set the current scope from 'Current Mailbox' to 'All Mailboxes' then and make it default in File > Option > Search > Results. Then select a 'Sent' (date) search, your categories will appear there.
Please let me know if this helps,
Thuyavan
MAP4521
Dec 09, 2018Copper Contributor
thanks but no, that's not it. The actual functionality of tagging an item with a category flag or even making it a High Priority message has disappeared.
- Thuyavan GanesanDec 10, 2018Steel ContributorCan you provide me a screenshot of it ?
- MAP4521Dec 10, 2018Copper Contributor
bit hard, not sure what I can screen shot when I can't make it appear. I'm a bit stumped.
- Adam OchsDec 10, 2018Steel Contributor
Also what platform is this on?
Are you on Outlook ProPlus (Office 365), 2016, 2013?
Is this OWA?Thanks!
- MAP4521Dec 10, 2018Copper ContributorOffice 365