Forum Discussion
amitsarshalom1
Dec 04, 2018Copper Contributor
Edit Information is missing on some users - edit profile image
Hi, I've used this guide to edit end users profile pictures. https://support.office.com/en-us/article/add-your-profile-photo-to-office-365-2eaf93fd-b3f1-43b9-9cdc-bdcd548435b7 In some users I see ...
- Dec 04, 2018
What you are showing is the difference between accessing the mailbox settings as an admin (first screenshot) and as a regular user that has Full Access permissions on the other person's mailbox (second one). Because you already have Full Access, you can just edit the photo via the regular OWA settings page: https://outlook.office.com/owa/user@domain.com/?path=/options/myaccount
And you can always edit it via PowerShell as well.
The reason I referred you to those articles is that Exchange is not the only place where you, or the users can configure picture. Thus if you want proper control, you need to understand the full picture.
Dec 04, 2018
The affected users aren’t synced with AD
amitsarshalom1
Dec 04, 2018Copper Contributor
All users are synchronized with AD.
The column of "Sync Type" shown "Synced with Active Directory"