Forum Discussion
Jake Smith
Dec 17, 2018Copper Contributor
Duplicate Calendar Invites Sent
Beginning 12/13/18 we got a report from one of our end users that Calendar invite emails were being sent multiple times to the recipients (both internal and external). The recipient would report re...
- Dec 17, 2018Hi,
Could you run a message trace (https://docs.microsoft.com/en-us/exchange/monitoring/trace-an-email-message/run-a-message-trace-and-view-results) to trace these duplicate emails and in the message trace results box, double click one duplicate email and then share with us the detailed delivery status screenshot.
Please share the mail header of this duplicate email’s from the recipients/attendees’ side.
There is another thing your admin can do is to check the transport rules in > exchange admin center> mail flow > rules, check whether there are related transport rules to send these duplicate emails.
Let me now how it goes
James5
Jan 15, 2020Copper Contributor
I work for a corporation and a trade association and whenever people try to accept invites from an Apple device, it doesn't show up on their calendars and subsequently duplicate invites keep hitting their inboxes. Accepting invites some webmail and outlook are fine, just the apple devices are problematic. Thanks for any insights Terry Hugill
James5
Jan 15, 2020Copper Contributor
*from webmail not some webmail