DNS redirection ( Domain branding) for Office 365 Portal "portal.office.com"

Question

Hi All,Has anyone got experience in creating a CNAME for portal.office.com for a customer as part of them wanting to rebrand Office 365? Does this work? The customer has created a CNAME for portal.domain.com.my to point to portal.office.com, however the response I get when I browse to it indicates that this is something that MS don't really allow, has anyone ever tried this?&nbsp;Thanks

nunoariassilva · Answer

Hi Techsol,
&nbsp;
You have to do URL Forwarding regarding to use CNAME (Is not supported). Please contact your DNS provider if they support or use a webserver to redirect that.

techsol 01 · Answer

Hi Nuno,Could you please explain a bit more on "How to use a Webserver to redirect that " ?Thanks

nunoariassilva · Answer

Hi Techsol,
&nbsp;
You can read this article to help you&nbsp;https://support.microsoft.com/en-us/help/324000/how-to-redirect-urls-to-different-web-sites

gcaba · Answer

NunoAriasSilva&nbsp;&nbsp;Your link doesn't answer the question is something generic that doesn't answer or offer a solution to this issue. Currently MS has a "catch all" requests and returns this message:&nbsp;&nbsp;&lt;h2&gt;Our services aren't available right now&lt;/h2&gt;&lt;p&gt;We're working to restore all services as soon as possible. Please check back soon.&lt;/p&gt;0ATumXAAAAACZ1i5GpjbxQbXIhWKNm9q3Q0gxRURHRTA4MDUARWRnZQ==&nbsp;simply configuring the CNAME in DNS resolve to the tenant url is not enough.&nbsp;&nbsp;&nbsp;

Forum Discussion

DNS redirection ( Domain branding) for Office 365 Portal "portal.office.com"

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