Forum Discussion
Techsol 01
Apr 08, 2018Brass Contributor
DNS redirection ( Domain branding) for Office 365 Portal "portal.office.com"
Hi All, Has anyone got experience in creating a CNAME for portal.office.com for a customer as part of them wanting to rebrand Office 365? Does this work? The customer has created a CNAME for portal....
Apr 08, 2018
Hi Techsol,
You have to do URL Forwarding regarding to use CNAME (Is not supported). Please contact your DNS provider if they support or use a webserver to redirect that.
- Techsol 01Apr 09, 2018Brass ContributorHi Nuno,
Could you please explain a bit more on "How to use a Webserver to redirect that " ?
Thanks- Apr 09, 2018
Hi Techsol,
You can read this article to help you https://support.microsoft.com/en-us/help/324000/how-to-redirect-urls-to-different-web-sites
- gcabaApr 04, 2019Copper Contributor
Your link doesn't answer the question is something generic that doesn't answer or offer a solution to this issue. Currently MS has a "catch all" requests and returns this message:
<h2>Our services aren't available right now</h2><p>We're working to restore all services as soon as possible. Please check back soon.</p>0ATumXAAAAACZ1i5GpjbxQbXIhWKNm9q3Q0gxRURHRTA4MDUARWRnZQ==
simply configuring the CNAME in DNS resolve to the tenant url is not enough.