Forum Discussion
sveist
May 19, 2020Copper Contributor
DKIM on new microsoft 365 tenant
Hi, I have multiple tenants not being able to enable dkim, with the error "No DKIM keys saved for this domain". This problem is both on my exampledomain.onmicrosoft.com and exampledomain.com. I h...
HidMov
May 19, 2020Steel Contributor
Hi sveist
Just tried this with a domain I didn't have DKIM set up and just cliening enable after creating the DNS records. Might be worth running
Get-DkimSigningConfig | Format-List
Might throw up some errors. https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/use-dkim-to-validate-outbound-email?view=o365-worldwide has been helpful for me troubleshooting in the past in case you've not seen it.
sveist
May 19, 2020Copper Contributor
Just tried the powershell command but it shows blank result. I'm pretty sure the xxx.onmicrosoft.com domain is missing the dns settings for dkim, because if i check my settings with https://mxtoolbox.com/dkim.aspx I get errors. Maybe I am to impatient, I created this tenant just 24 hours ago.
kind regards,
Sveist
- HidMovMay 19, 2020Steel Contributor
Hi sveist
According to the link I posted, the *.onmicrosoft.com domain is handled by Microsoft and they sort out the keys automatically/DNS automatically. It is possible that the new tenant needs a bit more time to get everything all set up. Can take some time for the CNAMES to propagate as well.
- VasilMichevMay 19, 2020MVP
Open a support case.