Forum Discussion

Copper Contributor

Feb 19, 2018

Delegate cannot create Skype meetings

Hello, after creating a bunch of users I discovered that the "Skype-Meeting" button is not displayed in their Outlook Web App when creating a new calendar entry. However, that button is displayed i...

Copper Contributor

Feb 20, 2018

I figured out that the button was available from the very beginning (after creating a new user) until I changed its email address from user.name@domain.onmicrosoft.com to user.name@domain.com (our custom domain). Of course that domain has been validated by the integrated DNS checker before. After I reverted this change the button became available again.

Why is that?

VasilMichev

MVP

Feb 20, 2018

Make sure the UPN, Primary SMTP address and the SIP address all use the same domain, as a best practice.

Tino Brackebusch
Copper Contributor
Feb 20, 2018
What does the abbreviation UPN stand for?
- VasilMichev
  MVP
  Feb 20, 2018
  Sorry, UserPrincipalName, the attribute you use to login to the service.
  - Tino Brackebusch
    Copper Contributor
    Feb 22, 2018
    I figured the custom domain setup lacked the responsible CNAME entry responsible for that button, because the button is an Add-In. It works now.
    
    Thanks for all your support