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Asia3D's avatar
Asia3D
Copper Contributor
Jun 04, 2019
Solved

Delayed send & send/receive settings issue - please help.

Hi there.

I am having problems setting up the send/receive delay the way I want it to be on Outlook 365 and hoping to get some help here. 

 

I have just switched from Outlook 2007 where I had all outgoing emails set on a 10min delay. 

They would still send after 10mins has passed even if I logged out of outlook and also they would send right away if I clicked the send/receive all button or send all button.

 

The problem I am having on the new Outlook 365 is that I have managed to set it on a 10 minute delay but the first issue is that emails will not send if I go offline. For example if I send an email and then turn off my outlook the emails will not be sent after 10mins. They would send once I have logged back in again and the 10mins has passed being online. Also, if I press the send/receive all or send all button the message will not send and I have to wait 10mins until it goes.

 

Anyone has any idea how to set this up?

 

Many thanks. 

  • Anonymous's avatar
    Anonymous
    Jun 05, 2019

    HiAsia3D 

     

    Youu should be able to add an exception


    I understand that sometimes you want to send a message urgently without delay. In that case you can build in an exception based on a simple condition... There are many ways, as you can see below, to build an exception, like sensitivity, specific word in the subject or body...

    In this case we will use a "category" to avoid any accidents (eg key words...).

     

    If the category has not been defined yet, you need to create a new one.

     

     

    Thank you

    Dav,

11 Replies

  • Anonymous's avatar
    Anonymous

    HiAsia3D 

     

     

    When using the feature your email stays in the Outbox on your computer. The message stays there waiting for the delivery scheduled time. For Outlook to successfully send the messages as planned, you have to keep your computer logged in and Outlook open to send it. Outlook will fire off your email next time you launch it.

    The same thing still happens when working offline. Outlook won’t send your email at the scheduled time of delivery. Instead, it will fail and then show an error. However, Outlook will send the message as soon as internet is connected again.

     

    Thank you

    Dav,

    • Asia3D's avatar
      Asia3D
      Copper Contributor

      Deleted thank you for your response but unfortunately you are telling me what I already know and described above. Are you trying to say that there is no way to have it set up the way I want it on the new Outlook 365? 

       

      I mean there must be a way to set it up the exact way I had it working on the old Outlook 2007 right? I doubt the new Outlook has less features and options than the old one? I just cannot remember how I had the settings saved so that it worked this way and what I am trying to find out is how to set it up so that it works like it did on my 2007 Outlook before I switched to the new one. 

      • Anonymous's avatar
        Anonymous

        HiAsia3D 

         

        From what I understand and my experience, unfortunately you won't be able to send delayed Emails while you are offline. Also this option does not work via Online Webmail (OWA).

         

        BUT There is a third-party add-on that can help you.

         

        I recommend this add-on: http://boomerangoutlook.com/.

         

        It can send messages for you at a scheduled time even if you are offline.

         

        Thank you

        Dav,