Forum Discussion
Delayed send & send/receive settings issue - please help.
- DeletedJun 05, 2019
HiAsia3D
Youu should be able to add an exception
I understand that sometimes you want to send a message urgently without delay. In that case you can build in an exception based on a simple condition... There are many ways, as you can see below, to build an exception, like sensitivity, specific word in the subject or body...In this case we will use a "category" to avoid any accidents (eg key words...).
If the category has not been defined yet, you need to create a new one.
Thank you
Dav,
Deleted I have a 10min delay set on all my outgoing emails and when as you described if I go into my outbox wanting to send a certain email right away it does not let me do it. Even if I open it like you said and click send, it still will not leave my outbox until the 10min has passed. Which is what I am trying to figure out. How to make a certain email leave your outbox right away when the delay is turned on?
I have tried what you suggested and it does not work :(
HiAsia3D
Youu should be able to add an exception
I understand that sometimes you want to send a message urgently without delay. In that case you can build in an exception based on a simple condition... There are many ways, as you can see below, to build an exception, like sensitivity, specific word in the subject or body...
In this case we will use a "category" to avoid any accidents (eg key words...).
If the category has not been defined yet, you need to create a new one.
Thank you
Dav,
- Asia3DJun 05, 2019Copper Contributor
Deleted it all seems to be working now, cheers! :)
- DeletedJun 05, 2019
I made the rule again myself and took the screenshots and worked fine for me. Follow this please.
1. Select send rule
2.Do not select any send condition
If you want to apply to rule to all outgoing messages, do not select any condition.
3.Defer delivery by x minutes
Set the time in minutes, you want to delay sending the message. Typically a minute, or 2, 3.. and then confirm.
4.Add exception
As I mentioned before, sometimes you want to send a message urgently without delay.
In that case you can build in an exception based on a simple condition. There are many ways, as you can see below, to build an exception, like sensitivity, specific word in the subject or body.
In this case we will use a "category"
5.Define category (send now)
6.Name rule + extra options (all accounts)
If you have multiple accounts you can apply the rule to all of them at once.
Thank you,
Dav,
- Asia3DJun 05, 2019Copper Contributor
Deleted
The problem I am having is I have set the new rule & category exception but if I send an email as normal and then go into my outbox and right click on the message and then categorise and send it still won't send before the delay has passed...
So I am assuming I need to categorise the email before sending it?
But I cannot find the categorise button on the new email window...
- Asia3DJun 05, 2019Copper Contributor
Deleted Thank you for your help.
I knew about setting exceptions to the rule etc but not the category exception rule which seems the easiest way to go forward.
So I have one more silly question, I have created a new category ''SEND NOW'' but how do I now apply this category to an email I am typing? I just cannot seem to find it?
Once again, thank you! :)