Forum Discussion
Create a Flow of Support Tickets
Hi! I work for an organisation that has a challenge with customer support for our clients. Nowadays, each sector has its own e-mail and you can imagine the ton of problems/difficulties of this s...
This article may help
https://flow.microsoft.com/en-us/blog/building-scratch-forms-responses/
Building Flows from scratch that Handle Microsoft Forms responses
Hope that helps you start your solution!
Best, Chris
https://flow.microsoft.com/en-us/blog/building-scratch-forms-responses/
Building Flows from scratch that Handle Microsoft Forms responses
Hope that helps you start your solution!
Best, Chris
ChrisHoardMVP you are better off with jira service management which has tons of features like sla and ola along with reporting dashboards. Better yet go with cloud model for better manageability.
This is scalable model unless your customer has restrictions on specific locations of data residency.
