Forum Discussion

Copper Contributor

Jan 13, 2020

Convert all incoming Plain Text emails to HTML format

Hi everyone and thanks in advance for your help! We have the need of convert every single incoming email from Plain Text to HTML before delivering to our users; I've been looking for this feature...

MVP

Jan 13, 2020

There's no supported way to do that. Your options are third-party tools or half-working solution via transport rules. See other workarounds for example here: https://community.spiceworks.com/topic/1162870-convert-all-incoming-email-to-html

Eloy Salamanca
Copper Contributor
Jan 14, 2020
Hi VasilMichev ,

Thanks for your prompt answer; unfortunally, I'm afraid that article is related to Exchange 2010, instead of Exchange Online, so surely don't apply here.

Anyway, another accepted solution could be adding any particular plain text formatted banner to any incoming message (text box made with characters or something similar); enough to warn the user.

Do you think it could be possible? It could nice if possible to identify which of those comes from HTML or PlainText, so that use different banners

Thanks again,
Rgds,