Forum Discussion
client does not have permissions to send as this sender
Hello everyone, We purchased a few licences of office 365 that are managed by GoDaddy. the Emails are working properly (they are able to send/receive). We have a 3rd party application (CRM), tha...
Is no-reply@ourdomain.ltd a shared mailbox or a regular mailbox?
If you're using the option 1, you should remember that if you're sending email through Office 365 you do need a license (=mailbox).
If the mailbox is a regular mailbox, check that SMTP client authentication is not disabled.
Get-CASMailbox no-reply@ourdomain.tld
I think it's a shared mailbox - ATTACHED FILE
Those screenshots didn't show whether it is a shared mailbox or not. Is it located in mailboxes or shared tab (see screenshot)?
Try to check DNS settings in portal.office.com in Domain "Setup" options , to see anything correct and let it automatic fix your dns , otherwise try to following this settings from go daddy to see if it might help.
Also go on Godaddy in your Domain check your DNS .
https://www.godaddy.com/help/imap-or-pop-settings-9012
If problem still there I would better set all policy back to default .
Which my guessing your problem , missing subscriptions or its not activate .
Other better options is it delete whole everything OFFICE 365 from godaddy and start signup your domain office 365 from microsoft provider is better . its also having alot of free trial for you.
Make sure delete whole thing from Office 365 godaddy including NETORGF@onmicrosoft something .
Hope this can help you !!!
Ok, i created the "Shared mailbox" and now i get a different error:
array(6) { ["mailer_transport"]=> string(4) "smtp" ["mailer_host"]=> string(18) "smtp.office365.com" ["mailer_user"]=> string(22) "no-reply@ourdomain.ltd" ["mailer_password"]=> string(10) "**********" ["mailer_port"]=> int(587) ["mailer_encryption"]=> string(3) "tls" }
Expected response code 235 but got code "535", with message "535 5.7.3 Authentication unsuccessful [AM5P190CA0007.EURP190.PROD.OUTLOOK.COM] "but the username and password are correct.
