Forum Discussion

Deleted

Jul 10, 2018

client does not have permissions to send as this sender

Hello everyone, We purchased a few licences of office 365 that are managed by GoDaddy. the Emails are working properly (they are able to send/receive). We have a 3rd party application (CRM), tha...

Copper Contributor

Jul 11, 2018

Make sure

You able access on your exchange ?

You are able login your outlook at your desktop ? or email software provide by godaddy ?

You should re-check your policy which option allows for Users , or better ways is create a group in shares mailbox option then it should be work .

Deleted
Jul 11, 2018
Hey Minh,
We are able to access our exchange and we are able to login to Outlook on desktop.
How do i create a group in shares mailbox?
can you tell me please?

Thanks,
Ben.
- Minh Sang Le
  Copper Contributor
  Jul 11, 2018
  Hi,
  As my viewing from Office admin center from portal.office.com
  It on left side in Groups option expand it and you will see shares mailbox .
  Hope it work for you.
  - Deleted
    Jul 11, 2018
    I tried to open a shared mailbox and got this error:
    The proxy address "SMTP:no-reply@ourdomain.ltd" is already being used by the proxy addresses or LegacyExchangeDN of "no-reply". Please choose another proxy address.