Forum Discussion
Paul Chapman
Nov 23, 2016Iron Contributor
Choosing to 'Edit in Word' from Office App, get 'you'll need a new app' error
Hello all, Hopefully this isn't too dim a question, but I've tried searching and I can't find any solutions. We've just rolled-out Office 365 and Office 2016. It's been mostly bloodless. Most...
Salvatore Biscari
Nov 24, 2016Silver Contributor
Have you checked that Word 2016 is correctly associated?
See the following screenshot (in Italian - sorry...):
Paul Chapman
Nov 24, 2016Iron Contributor
Thanks Salvatore Biscari, thanks Pieter Veenstra. You both put me on the right line. I logged in as the user on my own PC and didn't get the same error. I then checked the file associations (I'd done this but via a different screen) and the user didn't even have the ms-word setting there. So I performed the Quick Repair on Office 365 on his PC, problem solved. I should have thought of it sooner. Thanks for the suggestions!