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shimshey's avatar
shimshey
Brass Contributor
Sep 23, 2019

Can't sign in using Android Q (10)

All,

Not really sure where to post this, I will give it a shot here. 

We started testing Android Q (specifically Pixel 3a 29) And I cannot seem to be able to sign in to any Office App. 

Outlook throws a generic "an error occurred" error

Admin app throws "Something went wrong. Try again"

Teams gets a bit more specific by saying,  "Application needs to enforce intune protection policies "

 

(We do not use intune)

 

Any idea how we can proceed?

 

 

6 Replies

  • Paras Dodhia's avatar
    Paras Dodhia
    Iron Contributor

    What type of account are you using to sign in? Work or Personal? Was this account recently provisioned? shimshey 

    • shimshey's avatar
      shimshey
      Brass Contributor

      Paras Dodhia 

      Thanks.

      I am using a work account.... Has been provisioned and successfully used on other Android platforms.. 

    • Rob Ellis's avatar
      Rob Ellis
      Bronze Contributor
      FYI, I'm using Android Q fine on a Pixel 2 with Outlook, office apps and Teams, using my O365 work account.
      • shimshey's avatar
        shimshey
        Brass Contributor

        Rob Ellis Have you signed in after upgrading to Q? or You are still signed in from before?