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mo3652020's avatar
mo3652020
Copper Contributor
May 06, 2020

can't read e-mails after searching for a string

Hello, If I search in online office365 for a string, I click on a result and the reading pane popout window appears. But then it just hangs and the information never appears. If I do not search but ...
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mo3652020's avatar
mo3652020
Copper Contributor

Ok I will try private mode

mo3652020's avatar
mo3652020
Copper Contributor
May 07, 2020

Thanks for the help. But unfortunately that did not work. Popouts after searching on a string used to work but started failing about 15 days ago. This occurs on two different machines, same account.

  • VasilMichev's avatar
    VasilMichev
    MVP
    May 07, 2020

    Open a support case and work with the engineers to troubleshoot this.

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