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Deleted's avatar
Deleted
Mar 05, 2017

Can't modify 67 protected registry keys installing Office 365

In installing and re-installing Office 365 Home 64-bit (on Win 7 Pro 64-bit), and in each set of updates, I get 67± Warnings in Event Viewer about registry keys that are protected and cannot be changed. So far, I have been completely unable to fix this problem. 

 

Any ideas?

 

FYI - I have posted a lot of detail

 

a) on MSFN at  MSFN LINK HERE

 

and

 

b) on MS technet at MS TECHNET LINK HERE

 

and

 

c) on MS Community at MS ANSWERS LINK HERE

 

Thanks.

  • Update - So 41± "protected" registry keys have been showing up in Event Viewer Warnings when I run any update of Word or Excel (from this second O365 Home installation).

     

    NOW, in regedit, I have given "Full Control" permission to Administrators in each of these 41± keys. (I run regedit and regscanner64 as TrustedInstaller. So I don't have to change Ownership to change Permissions. Goes much faster.)

     

    Result - in yesterday's normal "Update Now" of Word, which ran some updates, I did NOT get the 41± Warnings. Progress ?? Risks ??

     

    I might go back to my earlier lists of "protected" keys (which were more than 41), do the same, and then run a "Repair" of O365. (Or a total UNinstall and REinstall.) What do you think? Will a Repair or UN+REinstall create different keys and so progress will be lost?

    • Deleted's avatar
      Deleted
      Bump. Still a problem. Thanks,
      • Deleted's avatar
        Deleted
        Bump - still a problem.

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