Forum Discussion
KCOH1163
Jul 19, 2024Copper Contributor
Can't edit anything with 365 downloaded from OneDrive
Dear clever ones I'm a very basic user of MS365. I've used it a long time and I've been happy with it. Until now: I bought another laptop to use at my other home. And let me start by saying, tha...
- KCOH1163Jul 22, 2024Copper Contributor
Customer service terminate and reactivated my subscription. I got rid of the unnecessary Family plan and went back to a individual oneSo, I finally found a working chat service (chatbot just return you to pages where I found the not, totally useless).
They knew the problem, they say it is a "trending problem", they remotely fixed some cache thingie and now all is well. MS could have a noticed on Store front Page with instructions how to fix it, but as I said, all is well now.