Forum Discussion
Esa Raivio
Oct 12, 2018Copper Contributor
Cannot share file after person changed email address
My client who I would like to share files from OneDrive changed email address olddomain.com to newdomain.com. Now I cannot share files or anything to new address. Office 365 always choose the old address to share and not the new. Same thing with web UI and desktop UI.
3 Replies
- Are you using exchange online or on-premises exchange? Is the upn changed for the user? Primary email address?
Adam - Hi!
How long since he changed his address?
Adam- Esa RaivioCopper Contributor3 weeks ago.