Forum Discussion

Copper Contributor

Mar 22, 2021

Solved

Cannot change From in meeting invite to send as boss

Person A is responsible for setting up meetings for Boss. Person A has Full Access permission to the boss' mailbox. When creating a new meeting request in Outlook, Person A clicks on the boss' calend...

microsoft 365

outlook

ChristianBergstrom
Mar 23, 2021
Cant tell really using phone, but looks ok. Usually the SharingPermissionFlags are missing. What happens when using Outlook on the web? Have you created a new Outlook profile?

helloDavid

Copper Contributor

Mar 30, 2021

Still doesn't work but we may have a workaround. I removed the Full Access permission at the mailbox level and the Editor permission at the Calendar level, waited 15 minutes, and reapplied, but the behavior is the same. She is able to use OWA, switch to the boss's calendar, and send a meeting invite from there. I don't think she's happy with this solution but that workaround is successful.

ChristianBergstrom

Silver Contributor

Mar 30, 2021

helloDavid Hello again, thanks for the update. I think it got obvious to me just now, but let's ping Mr. Exchange for confirmation.

VasilMichev I read Davids reply above and it made me wonder. This must be that the Full Access mailbox-level permission overwrites the set Editor calendar folder permission, which in turn is the prerequisite for the SharingPermissonFlags parameter. Right?

helloDavid
Copper Contributor
Apr 06, 2021
Hey, I think we're all done now. It's possible I was confused by the initial symptoms. I reported that we didn't have access to change the From field. It's still like that but I confirmed that when she sends from the Boss' calendar it is showing as from the Boss, not from herself. We did a few tests to confirm that.

Outlook still shows the From and doesn't allow her to change or specify a different name. Outlook doesn't show the From field in my tests with a delegate account but IS working as expected. I'm really not sure why she's seeing the From field but that ended up being a distraction, not a sign of any real problem after all.

There was no real changes that I can think of. I did create a new profile and also did remove and put her permissions back in but I think it was exactly how it was before. Thanks ChristianBergstrom so very much for your guidance.