Forum Discussion
Better visibility of Office 365 outages and downtime
Office 365 is highly resilient but it’s not impervious to incidents and I am wondering if these are being handled as well as they could be? There has been a recent incident EX172491 with affected...
Hi Cian,
Agree with all your suggestions.
I would love to see a dedicated mobile app for the Service Status and live updates. This would include the resolution you mentioned. This also triggers notifications. This shouldn't just be for Office 365 admins.
I would also love to see all the applications in the Service Status. Stream and Forms are two which are not in the service status at all and have periodic issues. I have had to personally reach out to the Teams through the TC for community members to get a response on the issue!
Hope that helps Cian,
Best, Chris
Agree with all your suggestions.
I would love to see a dedicated mobile app for the Service Status and live updates. This would include the resolution you mentioned. This also triggers notifications. This shouldn't just be for Office 365 admins.
I would also love to see all the applications in the Service Status. Stream and Forms are two which are not in the service status at all and have periodic issues. I have had to personally reach out to the Teams through the TC for community members to get a response on the issue!
Hope that helps Cian,
Best, Chris
Thanks Chris that is helpful, live updates would be nice. Someone asked me today why can't the service health information on incidents/advisories be pushed to them, they mentioned email alerts, rather than logging onto the portal. The Office 365 admin mobile app, has some notifications but I don't know how well those work and if the issue isn't listed in the tenant or vanishes, that's not much use anyway.
Good points also about missing services, I think that should be one of the criteria for GA, that certain standards kick in, like release notes, support information, documentation and service description, service limits etc. are clear from the get-go.
- Agree on above discussions! With recent downtime’s , abruptions, this is in need for improvement
Adam
