Better visibility of Office 365 outages and downtime

The 'Service health dashboard email notifications' is a good step forward, get email notifications of new incidents and advisories affecting your tenant as well as any status change for an active incident or advisory. 

Every admin should have this configured in their tenant pointing to a shared mailbox ideally for better visibility, at least for incidents, which have a more significant impact:

https://docs.microsoft.com/en-us/office365/enterprise/view-service-health#incidents-and-advisories

If you don't see it in your tenant yet, it should be there by the end of March according to a Message center post about GA - MC196504.

Overall there seems more investment in the Service Health experience, with the improved interface and options like Report an issue, which is a nice feature to have: