Forum Discussion
Surreptitious
Jun 09, 2022Copper Contributor
Authentication prompts when opening a document
Our users have started receiving proxy authentication prompts when opening Excel/Word/Etc and selecting File/Open. The domains to which it wants to connect are: storage.googleapis.com cdn01.box...
R_C10
Jul 12, 2022Copper Contributor
Thank you I will investigate this and report back.
ViliusG
Jul 12, 2022Copper Contributor
Please do - curious to know if this works for others as well.
- R_C10Jul 20, 2022Copper ContributorUnfortunately I dont see any of those reg keys.
Think this was caused by multiple reasons, one being defender blocks. We excluded some key files that were being reported as blocked in defender. Outdated web proxy system on the devices.
Seems to all be resolved now.- ViliusGJul 20, 2022Copper ContributorAny detail on this would be appreciated, as I believe the registry entries will keep re-appearing until this is sorted at the source. Which files have you excluded? I could ask our Exchange admin to take a look at the defender settings, rather than troubleshooting just for our site.