Forum Discussion

Iron Contributor

Oct 14, 2022

Attachments cannot be viewed/seen in New outlook 16.66.1 on MacOS

environment:

MacOS: 12, 11

Office 365 for desktop: 16.66.1

When in the new outlook, emails with attachments cannot be seen in the main email body. Via the reading pane AND when popped out. When you press forward, you can then see the attachments.

When reverting back to legacy, attachments can be seen also.

mac

Microsoft 365 Apps

office 365

Keno222
Oct 26, 2022
its a known issue on 11.6

https://support.microsoft.com/en-us/topic/attachments-missing-from-emails-when-using-macos-big-sur-211d83c8-5bd9-4531-99a4-a3d28a2208b8

Keno222
Copper Contributor
Oct 26, 2022
its a known issue on 11.6

https://support.microsoft.com/en-us/topic/attachments-missing-from-emails-when-using-macos-big-sur-211d83c8-5bd9-4531-99a4-a3d28a2208b8
- Boyan2165
  Copper Contributor
  Oct 26, 2022
  Keno222 So I can confirm that this issue was occurring in the following environment and upgrading MacOS Big Sur to the latest 11.7.1 as of this post solved the issue! Thank you for the link explaining this bug!
  - Suleyman Ali
    Iron Contributor
    Oct 27, 2022
    i can also confirm after upgrading to 11.7.x all is working well
AngryRabbit
Copper Contributor
Oct 20, 2022
Suleyman Ali exact same problem here.
- Chris_N1234
  Copper Contributor
  Oct 22, 2022
  AngryRabbit I am experiencing exactly the same problem. Very annoying. Microsoft, please FIX!
mikkelke
Copper Contributor
Oct 25, 2022
I have a user who experince the same. Is there any solution?
Keno222
Copper Contributor
Oct 26, 2022
same issue on a few devices did you find a fix

Forum Discussion

Attachments cannot be viewed/seen in New outlook 16.66.1 on MacOS

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