Forum Discussion
Michealmary
Dec 02, 2025Copper Contributor
Assist me with Shared Mailbox Alias Configuration in Outlook 365
We have a shared mailbox with different email alias configurations for various applications. Each application needs to send emails using its respective alias. Shared Mailbox Name: email address rem...
Michealmary
Feb 10, 2026Copper Contributor
Thanks MrCharlesJenkins . I am now able to send emails using the alias. However, when the emails are received, they still display the actual email ID instead of the alias. How can we ensure that the recipient sees the alias as the ‘From’ address?
Also, is it possible to add or assign delegate permissions to the actual mailbox using the alias?
VictorIvanidze
Feb 11, 2026Brass Contributor
Hi Michealmary,
did you test by sending email as alias to an external recipient?