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Marvin Oco's avatar
Marvin Oco
Steel Contributor
Feb 10, 2021

An Azure Active Directory call was made to keep object in sync between Azure Active Directory

error in adding contact in exchange online

 

An Azure Active Directory call was made to keep object in sync between Azure Active Directory and Exchange Online.

 

any known issue?

 

8 Replies

  • Tracy_Hare's avatar
    Tracy_Hare
    Copper Contributor
    Has anyone found a better solution than "Wait a little bit" for this issue?
    I'm having to wait upwards of 4-6 hours after adding a Contact, before being able to put them in a group.
    • rob97045's avatar
      rob97045
      Copper Contributor
      This is after all Microsoft and a little bit is about as accurate as they come. 4-6 minutes is pretty close to my assessment for it to sync. But yeah, if you have a better word for it, let me know.
      • Tracy_Hare's avatar
        Tracy_Hare
        Copper Contributor
        I think you misread that. It's 4-6 Hours. Minutes I could live with. Just started a week or so ago ("or so" for all the Microsoft folks:-))
  • rob97045's avatar
    rob97045
    Copper Contributor

    I created an external email contact and tried to add the contact to a Distribution Group. The Error would pop up. I waiting about 10 minutes and then proceeded to add the contact to the group. No longer getting the Error. This error is likely due to giving it a little extra time to sync after contact creation.

    • Tammy's avatar
      Tammy
      Iron Contributor
      Same here.....just had to wait a bit before I could add them to the group....haven't come across this before so I was concerned at first....all good now!
  • Marvin Oco's avatar
    Marvin Oco
    Steel Contributor

    Issue is caused by orphan contact.

    contact is listed in Azure AD but not reflecting in GAL or in contacts search.

    how do we prevent this from happening?

    • Marvin Oco's avatar
      Marvin Oco
      Steel Contributor
      Connect-MsolService

      Get-MsolContact -all | where {$_.EmailAddress -match "mail@contoso.com"} | FL

      Remove-MsolContact -ObjectId a62325c4-53h6-48c1-84f9-9b1987364c976 -Force

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