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Adam_Hughes's avatar
Adam_Hughes
Copper Contributor
Jul 28, 2019

All Office apps. Viewing the Accounts page from the File menuu cause the app to crash.

Hi .. someone must know how to resolve.  I see I am not the only one.

If I go to view the Accounts page from the File menu form ANY Office app, the app crashes about 3 seconds after displaying the page.It must be a known issue, cause and probable fix.

Totally removing Office and re-installing Office doe NOT fix this.  Windows 10.

 

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  • ankit shukla's avatar
    ankit shukla
    Iron Contributor
    Jul 31, 2019

    Adam_Hughes  There is surely an app add-in integrated into your Office apps causing this. Have you tried launching this on a different machine or used SARA ( https://diagnostics.outlook.com/#/ ) to self troubleshoot this issue. SARA is brilliant and fixes most of the problems with ease. Please try and let me know.

     

    Cheers

    Ankit Shukla

     

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