Forum Discussion

Mark Radell's avatar
Mark Radell
Copper Contributor
Dec 21, 2017
Solved

Additional folders showing up in Outlook

Suddenly today multiple additional folders showed up in my exchange email account in Outlook 16 (365). These are folders I don't need and make it much more difficult to view my other mail providers I have also installed in Outlook. Any idea how to reduce the number of folders that are showing to a bare minimum (inbox, sent, drafts & deleted are all I actually need). Attached is a screen capture of all the folders I have now visible. These only showed up starting today.

  • In the bottom left corner of Outlook you should see the icons like this (probably a different colour though):

4 Replies

  • It looks like you're in the folders view, instead of the mail view. If you go back to the mail view you'll only see your mail-related folders (ie. inbox, drafts, sent items, deleted items, junk, etc.).
    Alternatively you could simply right click on the folders you want and add them to favourites, then collapse the whole view so you only see the favourite folders.
    • Mark Radell's avatar
      Mark Radell
      Copper Contributor

      Thanks, however I didn't do anything to get to the view I don't know how to change it back to Mail view.

      • Loryan Strant's avatar
        Loryan Strant
        MVP

        In the bottom left corner of Outlook you should see the icons like this (probably a different colour though):

Resources