Forum Discussion
Mark Radell
Dec 21, 2017Copper Contributor
Additional folders showing up in Outlook
Suddenly today multiple additional folders showed up in my exchange email account in Outlook 16 (365). These are folders I don't need and make it much more difficult to view my other mail providers I...
- Dec 21, 2017
In the bottom left corner of Outlook you should see the icons like this (probably a different colour though):
Dec 21, 2017
It looks like you're in the folders view, instead of the mail view. If you go back to the mail view you'll only see your mail-related folders (ie. inbox, drafts, sent items, deleted items, junk, etc.).
Alternatively you could simply right click on the folders you want and add them to favourites, then collapse the whole view so you only see the favourite folders.
Alternatively you could simply right click on the folders you want and add them to favourites, then collapse the whole view so you only see the favourite folders.
Mark Radell
Dec 21, 2017Copper Contributor
Thanks, however I didn't do anything to get to the view I don't know how to change it back to Mail view.
- Dec 21, 2017
In the bottom left corner of Outlook you should see the icons like this (probably a different colour though):
- Mark RadellDec 21, 2017Copper Contributor
Thanks! Got it.