I am using Office 365 Standard Business In addition to my employees which have full access to all features. Do I have option to create email accounts, without having to pay additional license fee for that?

I must say I start regretting for using Microsoft as a domain for a start up. The services are made for big companies and mainly support massive internal cooperation. I also do not understand why is is not possible to add a new email account without the 365 subscribtion. It does not make any sense. It is a basic need for any growing company. In todays world you work with many free lancers and in networks and you need to provide an email for people who are not working fulltime for you. It´s called Network business model. Your solution is to create a shared inbox? It is not the same as a private email is it. NunoAriasSilva

The only solution I have found is $4.00 per user per month (Exchange Online - Plan 1) or $8.00 per user per month (Plan 2) checkout the link below. You can go into a chat and have the licenses added by a rep if you are an admin, I would recommend this because the instructions were not CLEAR when you do it yourself, really painless using the rep, they want your Co Name, Email add, Comp address and phone, they add the license(s) and you then admin the license. Easy. The cheapest way out that I found.https://www.microsoft.com/en-us/microsoft-365/exchange/compare-microsoft-exchange-online-plans# It seems like the Microsoft folks do not understand the question, or want to ignore the obvious (probably they don't want to answer) either way its like a circular firing squad. I didn't want to waste any more time on itRegardsRobert MorganOrlando

Nothing worse than trying to get answers from a company that doesn't want to answer.

How to add a Microsoft O365 Email Account without adding a License | Send & Receive from that Email "Account" in Outlook Desktop App[WARNING: This extra email account(s) can only be accessed on an already existing paid MS user account -- so this is a bit different than the original post.]A fantastic Microsoft Tech Support Agent just helped me get this working.O365 Admin > Teams & Groups > Shared Mailboxes > Add > Save > Select new mailbox > Members Edit > Add Members > (select user that will send / receive email in outlook).O365 Admin > Home > Users > Active Users > Hover over new user > Click Blue Key Icon (Reset Password)Now add the user into Outlook. Consider creating a rule that all incoming mail is moved to Main Inbox | all outgoing mail is copied (can't move outgoing mail) to Main Sent Items.

I know this is an old post but I wanted to give my two cents. I was able to purchase a license for an email no Microsoft 365 by going to admin center -> marketplace -> all products and searching for exchange you were then able to get the $4.00/month email only license. I bought the license and then was able to assign it to a user. You will need to scroll because they are trying to push their other products but just use control find 4.00 and it will pop up. parsarvin

Adding email accounts without license | Microsoft Community Hub

30 Replies

NunoAriasSilva
MVP
May 21, 2020
Hi parsarvin,

You can add additional smtp addresses to the same user or create a shared mailbox and give access to that user.

Best Regards,
Nuno Árias Silva
- zkregen
  Copper Contributor
  Feb 04, 2023
  Hi Nuno Silva,
  
  Please consider this use case: my company wants to have an email email address removed for privacy reasons
  This is an email that doesn't owned by any particular user. It is only for a customer service contact address.
  It also should be a separate login.
  
  So, can we create an email account only for the email services?
- kirk1972
  Copper Contributor
  Jan 14, 2021
  NunoAriasSilva Can I add email users to our office 365 account in which the user will only be using the email function, or do I have to buy each employee a full user license at $12.50/mo?
  - NeilsonFaria
    Copper Contributor
    May 10, 2024
    Is possible. I wrote about that.
    https://tshooterit.com/office-365-exchange-em-modo-hibrido-para-contas-de-e-mail/
- parsarvin
  Copper Contributor
  May 21, 2020
  Thanks NunoAriasSilva can you share the instructions link please?
  - NunoAriasSilva
    MVP
    May 21, 2020
    Hi parsarvin,
    
    For additional smtp address please see https://docs.microsoft.com/en-us/exchange/recipients/user-mailboxes/email-addresses?view=exchserver-2019
    
    For shared mailbox please see https://docs.microsoft.com/en-us/exchange/collaboration-exo/shared-mailboxes
    
    Best Regards,
    Nuno Árias Silva

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Adding email accounts without license

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