Forum Discussion
JG-Burke
Oct 26, 2021Brass Contributor
Accessing the quarantine of a shared mailbox
I found a few articles that indicate a user should be able access the quarantine of a shared mailbox if they are given full access to the mailbox. It appears the user must be given access using thei...
FaithEbenezerOquong
Microsoft
this feature was launched Worldwide as of the week of March 1st. please refer to message center post MC337957 and Roadmap ID: 88931 for more details. thank you
lazarus72
Apr 07, 2022Copper Contributor
FaithEbenezerOquong
Thank you for your information, but it still not working 😞
that it should be completed in the middle of march is not true. it still comes the same error message:
The operatin couldn't be performed because the user does not have the authorization
When will it finally be fixed?
As a previous writer already said, the state is actually unacceptable
- ChrisAtMafApr 07, 2022Steel ContributorWorks here when the user has Full Access permissions. I can click the Review link in a quarantine message and see the email, or go to 'https://security.microsoft.com/quarantine' and use the Filter to update the Recipient Address to the shared mailbox.
- FaithEbenezerOquongApr 07, 2022Microsoftare you able to raise a support case using the support channel available for your organization so we can look into this further? thank you