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JG-Burke's avatar
JG-Burke
Brass Contributor
Oct 26, 2021

Accessing the quarantine of a shared mailbox

I found a few articles that indicate a user should be able access the quarantine of a shared mailbox if they are given full access to the mailbox.  It appears the user must be given access using thei...
admin
exchange
office 365
Ed_Kraft's avatar
Ed_Kraft
Copper Contributor
Apr 06, 2022
Are we still on track for release? It's gotten to the point where I get dozens of calls a week to check shared mailbox quarantines. This is very important and it's been frustrating that it has taken months to be re-implemented.
FaithEbenezerOquong's avatar
FaithEbenezerOquong
Icon for Microsoft rankMicrosoft
Apr 06, 2022
this feature was launched Worldwide as of the week of March 1st. please refer to message center post MC337957 and Roadmap ID: 88931 for more details. thank you
  • lazarus72's avatar
    lazarus72
    Copper Contributor
    Apr 07, 2022

    FaithEbenezerOquong 
    Thank you for your information, but it still not working 😞

    that it should be completed in the middle of march is not true. it still comes the same error message:

    The operatin couldn't be performed because the user does not have the authorization
    When will it finally be fixed?
    As a previous writer already said, the state is actually unacceptable

     

    • FaithEbenezerOquong's avatar
      FaithEbenezerOquong
      Icon for Microsoft rankMicrosoft
      Apr 07, 2022
      are you able to raise a support case using the support channel available for your organization so we can look into this further? thank you
    • ChrisAtMaf's avatar
      ChrisAtMaf
      Iron Contributor
      Apr 07, 2022
      Works here when the user has Full Access permissions. I can click the Review link in a quarantine message and see the email, or go to 'https://security.microsoft.com/quarantine' and use the Filter to update the Recipient Address to the shared mailbox.

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