Forum Discussion
JG-Burke
Oct 26, 2021Brass Contributor
Accessing the quarantine of a shared mailbox
I found a few articles that indicate a user should be able access the quarantine of a shared mailbox if they are given full access to the mailbox. It appears the user must be given access using thei...
Arindam_Thokder
Microsoft
Nov 16, 2021Piotr_Jezewski lazarus72 - As mentioned earlier, the plan is to give end user access the quarantine for shared mailbox by changing the recipient address to shared mailbox from quarantine portal. This change is yet to be enabled for worldwide tenants. Unfortunately, I do not have an ETA for this.
Ed_Kraft
Nov 30, 2021Copper Contributor
This is needed so bad. Shared mailboxes are used for many customer communications and not having the ability for an owner of that mailbox to check quarantine has been a nightmare for us in IT. Invoices, customer communications and other important documents are getting lost. If we had this feature or the ability to turn on the quarantine summary e-mail for just a few mailboxes instead of all or nothing it would help a ton.