Forum Discussion
404 error when opening TeamSite
One of our clients raised an issue with us last week that when they open their browser ( IE 11) which is set to open their Office 365 TeamSite as their homepage, they experience "Page not Found" erro...
If you can reliably reproduce it, open a support case. Especially if it acts the same across different browsers. Just to be on the safe side, I'd recommend testing from outside of the company network, if possible.
Seems that the issue is isolated to Google's Chrome browser. We can replicate the issue on several devices including laptops at different locations on differing ISP's using differing DNS servers. We can't replicate it however on any other browser than Chrome. Likewise, Chrome doesn't have this issue with any other site than our Office 365 Teamsite.
We'll see what the next update to that browser brings. As it stands, Chrome only needs one refresh and the Teamsite loads.
- I am seeing the exact same thing. But not only with chrome, but also with Edge and I am seeing this on multiple tenants with multiple Clients. Looks like it is an issue with SPO and not the clients.
Well, without making any changes, the issue hasn't been evident now for over a week. All team members are accessing the TeamSite first time, every time, regardless of which site they are at. So not sure where that issue was, but seems to be back to normal now.
