Forum Discussion
Lukenberg
Sep 18, 2025Copper Contributor
Unable to open support tickets; error: "There was a problem retrieving the support request details."
Hello, We are looking to become a verified partner, but are unable to do so due to this error in communicating with the support team. I have tried creating multiple tickets, but after it is c...
justinroyal
Microsoft
Sep 22, 2025Hi Lukenberg​ - going through the support team is the appropriate route in this case.