Forum Discussion
aileronsr
Feb 21, 2024Copper Contributor
Unable to go past PendingActivation stage
Hello,
We are trying to publish an app and seems like we are kinda stuck in the PendingActivation phase for the subscription. Any pointers on what needs to be done to "activate" a subscription would be helpful.
Thanks.
aileronsrg If you are publishing an offer to the Azure marketplace, it doesn't require you to activate a subscription. The pending Activation should happen when a customer acquires your offer through the Marketplace and you need to activate the customer subscription to complete the purchase.
If the pending activation is related to a purchase, you can activate the subscription through SaaS API (
Managing the SaaS subscription life cycle | Microsoft Learn).If you use SaaS Accelerator, you can follow the guidance in this library to activate the customer subscription: Mastering the SaaS Accelerator - Mastering the Marketplace (microsoft.github.io)
- Truc_Nguyen
Microsoft
aileronsrg If you are publishing an offer to the Azure marketplace, it doesn't require you to activate a subscription. The pending Activation should happen when a customer acquires your offer through the Marketplace and you need to activate the customer subscription to complete the purchase.
If the pending activation is related to a purchase, you can activate the subscription through SaaS API (
Managing the SaaS subscription life cycle | Microsoft Learn).If you use SaaS Accelerator, you can follow the guidance in this library to activate the customer subscription: Mastering the SaaS Accelerator - Mastering the Marketplace (microsoft.github.io)
- aileronsrCopper ContributorThat worked. Thanks.