Forum Discussion
SeleneSuau
Apr 16, 2024Iron Contributor
Teams App & Marketplace Offer Rating
We have an app for Teams that we're selling on the Marketplace through a Marketplace offer. 1 App = 1 Marketplace offer Even though it's the same app, it has different ratings in two pla...
KyleCallahan
Apr 16, 2024Iron Contributor
Alon_iGlobe and @SeleneSuau thank you both for sharing this feedback. From a platform perspective, the Teams application and the relevant SaaS offers are linked products in marketplace, hence they have a different set of reviews.
As you described, the SaaS offer, which can appear in different digital storefronts and enables the purchase of user licenses for the Teams application, does not inherit or sync with reviews of the Teams application itself.
This is certainly something for Teams publishers to keep in mind with any methods you may use to solicit customer ratings and reviews, to guide them to the desired product page.
SeleneSuau
Apr 17, 2024Iron Contributor
From a platform perspective, given that the SaaS offering and the Teams application are interconnected, wouldn't it be more logical for their ratings to be linked as well?