Forum Discussion
justinroyal
Microsoft
MicrosoftFAQ: Time zone used for private offer Accept By Date
Q: What time zone is used to calculate Private Offer Accept By Date? UTC? i.e. if a private offer acceptance date expires tomorrow, what time tomorrow?
A: UTC. For example: If the accepted by...
Good to know - thanks, Justin! Related item to watch for, and one I learned the hard way just recently: Marketplace might not recognize a private offer transaction on the date it is accepted.
We had a customer accept a private offer on 31 Oct, and it is time- and date-stamped as such . . . but Marketplace Insights shows it as a 1 Nov deal. Which almost certainly means we'll have to wait a whole extra month to receive our payout.
Lesson learned: Make it standard practice to transact private offers on the second-last day (at the latest) on any given month.
I hope this helps the community avoid some cashflow pain. 🙂
#MarketplaceChampions #Sponsored
We had a customer accept a private offer on 31 Oct, and it is time- and date-stamped as such . . . but Marketplace Insights shows it as a 1 Nov deal. Which almost certainly means we'll have to wait a whole extra month to receive our payout.
Lesson learned: Make it standard practice to transact private offers on the second-last day (at the latest) on any given month.
I hope this helps the community avoid some cashflow pain. 🙂
#MarketplaceChampions #Sponsored
Daniel_Langille Did the customer both Accept the private offer and complete the actual Purchase of your product at the same time? If there was any delay in the customer completing the purchase of the product, that would explain why the deal was officially transacted on November 1st, even if the customer accepted your offer the prior day.
Your recommendation to try and wrap up business prior to the last day of the month is sound advice for all parties involved!
- Thanks, @kyle-callahan! Yes, the customer accepted private offer and configured the subscription to complete the purchase at the same time - we were actually with the customer in a screensharing session guiding them through the process as it was their first Marketplace transaction.