TSP enrolled but no Achievement Code access (no Request button visible)

Question

Hello,&nbsp;Our organization has completed the Training Services Partner onboarding and Microsoft Learn Organization enrollment.&nbsp;Username: ArgosystemsEcuadorPartner ID: 1160990&nbsp;It has been more than 5 days since confirmation, and we are logging in with the correct Outlook Class Administrator account.&nbsp;However, the "Request Achievement Code" option is not visible in any Microsoft Learn course. Instead, we only see the training provider search interface.&nbsp;This suggests our account has not been properly enabled as a Microsoft Learn Admin.&nbsp;Could you please verify and complete the activation?&nbsp;Thank you.

dandonohue · Answer

You should have received access within ~24 hours so this does sound like an issue. Unfortunately, the quickest way to resolve is repeat the onboarding process with a new email address. Instructions for onboarding can be found in our Get Started materials (https://aka.ms/GetStartedTSP). Look for the file titled "Microsoft Learn Achievement Code Onboarding and Usage Overview".&nbsp;

jillarmourmicrosoft · Answer

DanDonohue​ can you help here? Is this a job for support?&nbsp;

Forum Discussion

TSP enrolled but no Achievement Code access (no Request button visible)

2 Replies